At Hamro Gaming Store, we are committed to providing a trusted and reliable gaming service in Nepal. Your privacy and the security of your information are important to us.
We collect and store only the information that is necessary for processing and completing your order. We do not use your information for unnecessary purposes, and we do not intentionally share or leak customer information from our side.
All payments must be made only through the QR/payment details provided by Hamro Gaming Store.
Our regular payments are accepted through our official business QR.
For larger-value payments, we may provide a designated personal QR when required.
Customers should not send payments to any other QR code claiming to represent Hamro Gaming Store.
Every payment must be verified by our team before the order is processed or delivered.
Customers are advised to confirm the payment details with our official team before making a large payment.
The delivery process and processing time may vary depending on the type, size, and value of your order. Large or high-value orders may require additional verification and processing time before delivery.
During periods of heavy order volume, particularly in the morning, order processing may take longer than usual. We appreciate your patience while our team processes orders securely and accurately.
Hamro Gaming Store is open from 10:00 AM to 11:00 PM.
Orders or support requests received during busy periods may take additional time to process.
Children should not independently make large-value purchases through Hamro Gaming Store. Parents or legal guardians are responsible for supervising and approving purchases made by minors.
For large-value orders involving a minor, we may require confirmation from the parent or legal guardian before proceeding.
Hamro Gaming Store takes reasonable care to keep customer and order information secure. We aim to maintain a safe, trusted, and transparent purchasing experience for our customers throughout Nepal.
